Shipping Policy
At Al-Raqiq, we are committed to delivering your order carefully and promptly. Please read our shipping policy below before placing your order.
Order Processing
All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order has been placed, and a second notification with tracking details once it has been dispatched.
Domestic Shipping (Pakistan)
We currently ship to all major cities and regions across Pakistan.
- Standard Delivery: 3–5 business days
- Remote Areas: 5–7 business days
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment in real time through our courier partner's platform.
Delays
While we make every effort to meet the above timelines, delivery may occasionally be delayed due to high order volumes, weather conditions, or courier disruptions. Al-Raqiq is not responsible for delays caused by third-party courier services, but we will do our best to assist you in resolving any issues.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, the courier may attempt redelivery or return the package to us. In such cases, re-shipping charges may apply.
Please ensure your delivery address and contact number are accurate at the time of checkout.
International Shipping
International shipping is not currently available but is coming soon. If you are based outside Pakistan and would like to place an order, please contact us at alraqiqclothing@gmail.com and we will do our best to assist.
Contact Us
For any shipping-related queries, reach us at alraqiqclothing@gmail.com. We aim to respond within 24 hours on business days.